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Listed below are some of the most Frequently Asked Questions by our BDHS customers and users. We'll update these on a regular basis. Please feel free to contact us, If you don't find your answer here. | |
How Do I Register a Domain Name?
What exactly is space and bandwidth/data transfer?
Do I have to change my domain if I get a new host?
Will there be forced advertising on my site - things like banner ads or popup ads?
How do I upload my site online?
What is the difference between UNIX hosting and Windows hosting?
I am using too much bandwidth! Is there anyway for me to make it less?
Are there any extra costs involved in hosting a secure site?
How long does it take for BDHS to process my application and set up my account?
Who do I contact in case of a billing problem?
What control panel is offered with your hosting packages?
How do I access my CPanel website control panel?
Can I select my own user account name?
Can I use a .cc domain name with BDHS?
I have been notified that my account has been set up but my site is still not active.
I have NOT been notified that my account has been set up and its been over 24 hours.
What DNS should my domain name point to?
Does e-mail or FTP count against my bandwidth limit?
How can I edit a mySQL database table without creating an application?
Do you support CGI/Perl scripts?
How do I access webmail for my server?
Will you place any ads on my site?
Will I be able to send and receive e-mail through BDHS?
How can I pay for web hosting? | |
Answer:Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online. You can either opt for free hosting that is usually supported with banners and pop ups, or may opt to get paid web hosting, which gives you complete control over your site contents. | |
Question: Back to ListAnswer:A domain name is a word along with a TLD that uniquely identifies your website. A domain is your identity online. It separates you from everyone else - once yours, as long as you keep renewing it, no one else may have it. There are two parts to a domain - the domain name itself, and the TLD (top level domain) extension. The most popular TLD is the .com extension - it is synonymous with online business. But due to its popularity, getting a good domain name with '.com' is hard - most have been bought and are not available. Most TLDs have a meaning behind them - .EDUs are used by educational institutes, and .ORGs are supposed to be used by non-profit organizations. A domain with a TLD of 'co.uk' is very likely British-based. There are other TLDs too, such as .cc, .tv, and .tk. These are all associated with either a company or with a country. Once you have registered a domain, as long as you remember to keep renewing it, no one will be able to take the domain. You may sell the domain to someone else (or even buy somebody else's domain), but no one will be able to just take the domain. Having your own domain is very important for your business. It sets you apart from everybody else, and gives you a brand to work with. | |
Question: Back to ListHow Do I Register a Domain Name? Answer:Registering a domain name is very easy. We can register a Domain name for you or you can do it yourself. First you will have to make sure that the domain you want is available for registration. Afterwards, you simply can search many companies at google.com to register your doman name. | |
Question: Back to ListWhat exactly is space and bandwidth/data transfer? Answer:Diskspace is the size your website can be. Every single letter on your website has to be stored somewhere on your web host's server. Each letter is one byte, and a megabyte is roughly one million bytes. HTML pages are usually very small, but it is the extra images, scripts, and even databases that can take up large amounts of disk space. Bandwidth/Transfer is the amount of data the server will allow your site to send in a month. Transfer is usually measured in gigabytes - billions of bytes. | |
Question: Back to ListDo I have to change my domain if I get a new host? Answer:No. Provided that the domain is registered in your name (as it should be), you can simply update your namservers (from where you manage your domain names) to that of your new host. | |
Question: Back to ListWill there be forced advertising on my site - things like banner ads or popup ads? Answer:Not at all. You are paying for webspace that is only yours - no one may put ads on your site except you. | |
Question: Back to ListAnswer:Domain parking lets you buy a domain and then have a 'coming soon' page on it. This is not needed - if a domain is not parked it will simply be iinaccessible to anyone. Most domain registrars provide this by default. | |
Question: Back to ListAnswer:Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com. Subdomains are usually treated as separate sites from the main domain site. | |
Question: Back to ListHow do I upload my site online? Answer:Uploading your site can be done in many ways, but the most popular is FTP. When your hosting account was created, you should have been provided with an FTP account. Using software such as CuteFTP or WS_FTP, you can log into your host. Then, using the program like a normal windows program, you can drag and drop files onto your web host. These files become live online instantaneously. There are other ways to upload your site such as using SSH or uploading files through your browser | |
Question: Back to ListAnswer:FTP or File Transfer Protocol is a way of transferring files between computers. Most web hosting companies also implement an FTP server on their web servers to enable you to upload your web pages and image files to the web server. You will need an FTP client, such as the CuteFTP or WS_FTP, program, on your computer to connect to the FTP server, or you can use our web authoring environment that has an inbuild FTP client to "publish" your web pages. We also support an alternative called frontpage extensions, which allows you to use Microsoft's Frontpage web development program to create and publish web pages. | |
Question: Back to ListWhat is the difference between UNIX hosting and Windows hosting? Answer:Depending on which operating system to go with depends on your needs. If you need to support Microsoft products such as ASP, MS Access, or VBScript, then Windows hosting would be better. Furthermore, if you are comfortable with IIS and do not have the time to understand how UNIX works, Windows hosting would again be a better choice. There are some things to remember. First of all, just because you use Windows at home does not mean you should use Windows hosting. The two are completely different, and having a Windows system at home will not affect your ability to communicate with a UNIX server. Secondly, Linux is much more common with web hosts due to its superior stability and because it is free. Since it is free, Linux hosting is usually cheaper than Windows. Just because it's free does not mean it's not as good - Linux is an excellent product too. | |
Question: Back to ListI am using too much bandwidth! Is there anyway for me to make it less? Answer:In most cases, yes. You should first try to optimize the graphics on your website. Many GIFs look just as good with fewer colors, and many JPEGs look just as good with a higher compression level. You should also analyze the HTML of your site. Make sure you use relative paths, so that images are not downloaded more than one time. Remove any extra spacing and when linking to other pages, use relative paths and not absolute links. Best of all, optimizing your page like this makes the user experience better as your site will load faster for them! | |
Question: Back to ListAnswer:SEO is abbreviated for Search Engine Optimization, which is the practice of optimizing a website in order to achieve traffic from search engines. | |
Question: Back to ListAre there any extra costs involved in hosting a secure site? Answer:Yes, you'll need to get a digital certificate from a Certificate Authority such as VeriSign, Thawte, or Equifax Secure. | |
Question: Back to ListAnswer:Web mail is a web based interface to your own email directories on your web server. If you use domain hosting from some company who doesn't provide you Webmail, we can offer to support a number of email accounts based on your domain name. You can download the email in those accounts to your own computer, using Outlook Express or a similar email client or you can access your email with web mail as you would access a hotmail account from any computer you happen to have access to. | |
Question: Back to ListAnswer:Backing up a web site is extremely simple using your web hosting control panel. We have the cPanel, which includes an excellent backup utility that you can use to schedule backup dates and keep your site’s databases safe at all times. | |
Question: Back to ListHow long does it take for BDHS to process my application and set up my account? Answer:99% of new accounts are activated within 10-15 minutes after clearance of payment. Once your account is activated you will receive an email from our Order Processing Team that contains log in information for your Site and control panel for your new BDHS Hosting account. | |
Question: Back to ListWho do I contact in case of a billing problem? Answer:In the event of a billing problem please contact us freely. | |
Question: Back to ListAnswer:If you wish to cancel your BDHS account, please contact us and we will cancel it immediately. | |
Question: Back to ListWhat control panel is offered with your hosting packages? Answer:All sites come equipped with CPANEL. | |
Question: Back to ListHow do I access my CPanel website control panel? Answer:We will send you detailed information soon after activation of your account. | |
Question: Back to ListCan I select my own user account name? Answer:Your main account user name is automatically generated and cannot be changed. | |
Question: Back to ListCan I use a .cc domain name with BDHS? Answer:Yes, we support all the standard domain name suffixes, including .cc! | |
Question: Back to ListI have been notified that my account has been set up but my site is still not active. Answer:If you have received a notification e-mail and it's been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process. | |
Question: Back to ListI have NOT been notified that my account has been set up and its been over 24 hours. Answer:This could be caused by a provisioning error. If you have not received any e-mails from us with a few hours of ordering please contact us immediately. | |
Question: Back to ListWhat DNS should my domain name point to? Answer:BDHS uses several sets of DNS servers. Please refer to your welcome e-mail for details. If you are still unsure, please contact our support team. | |
Question: Back to ListAnswer:We provide reseller packages with best unlimited options. Please checkout our Hosting Plans. | |
Question: Back to ListDoes e-mail or FTP count against my bandwidth limit? Answer:Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth. But you shouldn’t worry about it as we provide Unlimited Bandwidth with all Plans. | |
Question: Back to ListAnswer:Yes. We run MySQL server. | |
Question: Back to ListHow can I edit a mySQL database table without creating an application? Answer:Cpanel allows you to use phpMyAdmin to edit mySQL tables through the use of SQL query language. | |
Question: Back to ListDo you support CGI/Perl scripts? Answer:Yes, every site comes with its own CGI-BIN to allow you to run your own perl scripts. | |
Question: Back to ListHow do I access webmail for my server? Answer:All sites are equipped with web based e-mail. | |
Question: Back to ListWill you place any ads on my site? Answer:Not at all. BDHS does not place any advertisement on your site whatsoever. No banners, no annoying pop-ups, nothing. | |
Question: Back to ListWill I be able to send and receive e-mail through BDHS? Answer:Yes! You will be able to send and receive e-mail through our servers. In technical terms, we provide both POP3 and SMTP capabilities. | |
Question: Back to ListHow can I pay for web hosting? Answer:We Accept PayPal and Bank Transfer only. | |
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